Peace of mind?

CTT Group is a leading independent travel agent fully licensed and bonded with ABTA, CAA and IATA.

We are also affiliated to ARTAC World Choice.

What does all this mean to you?

The Bonding & Affiliation with these official organisations provides you with the security and peace of mind you need when organising your travel arrangements with us. All of this means if you want a quality and reliable holiday, anywhere in the world, at affordable prices, then CTT Group Ltd is the place to look.

Complaints Procedure - if you are unhappy with our service please contact us

 

ABTA say - Always check that the UK travel agent and/or tour operator you are dealing with are ABTA members. If they are, you can be confident in that the tour operator or travel agent is:

• financially sound in that the descriptions in their brochure are accurate
• in that they will handle your booking with the highest standards of service and quality
• in that your money is safe
• in that you will never be stranded abroad 

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You can book with us in complete confidence because we hold an Air Travel Organiser’s License ATOL No. 5158, issued by the Civil Aviation Authority. This means that our company finances are inspected regularly by the CAA and that we have lodged a bond with them to ensure the security of your holiday and any money you pay us.

The air holidays shown are ATOL Protected by the Civil Aviation Authority, and we act as agents for licensed tour operators; the relevant ATOL number is displayed with each holiday shown.

The flight bookings we make are also ATOL Protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or where your payment is made direct to airlines. ATOL Protection extends primarily to customers who book and pay in the United Kingdom.

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We are IATA licensed and act as an IATA Ticketing Agent. When we issue your tickets they will be sent to you within 24 hours of payment.

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